Privacy Policy

    Last updated: 10/29/2026

    At Pilates de Mexico ("we", "us") we respect your privacy and are committed to protecting your personal data in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and, where applicable, the EU General Data Protection Regulation (GDPR).

    1. Data Controller

    Pilates de Mexico, located at Blvd. Nuevo Vallarta 1000-Local 1, Puertarena, 63735 Nuevo Vallarta, Nay., Mexico. Contact: +52 32 2300 1393.

    2. Personal Data We Collect

    Through the forms on our website we collect the following information:

    • "Get Started" form: full name, email, phone.
    • Financing form (page and side panel): full name, email, phone, city, whether you own a studio, studio size.
    • Promotional pop-up: first name, last name, email, WhatsApp number and marketing consent.

    We do not collect sensitive personal data or payment card information through this site.

    3. Purposes of Processing

    • Respond to inquiries about our products and packages.
    • Provide commercial guidance and financing options.
    • Send promotions, discounts and marketing communications (only with your consent).
    • Provide post-sale follow-up and technical service.

    4. Data Sharing

    We do not sell your data. We may share it with service providers (hosting, email, WhatsApp messaging, analytics) under confidentiality obligations and only for the purposes described above.

    5. Cookies and Similar Technologies

    We use cookies and browser local storage to remember your preferred language, improve your experience and measure site performance. You may disable them in your browser.

    We use the Meta Pixel (Meta Platforms) to measure page visits and form submissions (such as information or quote requests) coming from our Facebook and Instagram ads, and to improve those ads. Meta receives technical browser data, the page visited and the event type; we do not send it your name, email or phone. In the EU, UK and Switzerland the pixel runs only if you accept, and we store your choice, its date and the notice version. lets you withdraw or change your consent at any time.

    6. Your Rights

    You may exercise your rights of Access, Rectification, Cancellation or Opposition (ARCO), as well as withdraw your consent, by writing to info@pilatesdemexico.com.

    7. Security

    We implement reasonable administrative, technical and physical measures to protect your data against loss, misuse or unauthorized access.

    8. Retention

    We retain your data for as long as necessary to fulfill the purposes described and applicable legal obligations.

    9. Changes

    We may update this Privacy Policy. The current version will always be posted on this page.